- Licensing and Legal
- Curriculum Structure and Pedagogy
- Classroom Management
- Technical Requirements and Support
- Account and Registration
- Payment and Checkout
- Delivery and Fulfillment
- Legal and Refund Policies
- 1. Must I get a license every year?
Yes, to keep your account current, there is an annual license fee.
Was this answer helpful ? Yes(0) / No(0)Viewed 38 Times - 2. What happens if I don’t renew my licence?
Your license is terminated, your account will be closed, and you will no longer have access to download files. Furthermore, under the SSLA, you are required to delete all copies of the Curriculum from all computers and destroy any printed Curriculum Course Material.
Was this answer helpful ? Yes(0) / No(0)Viewed 40 Times - 3. Why do we need to destroy our course material when it expires?
The annual fee covers a site license to use the curriculum on the school’s premises for that specific year. Deleting and destroying materials upon expiration ensures fairness to active users and complies with the Site Licence Agreement.
Was this answer helpful ? Yes(0) / No(0)Viewed 32 Times - 4. What if we want to start halfway through the year?
You can purchase a licence and start teaching at any time. The licence is valid for one year from the date of purchase.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 5. The computer teacher left/is leaving, what must we do?
The licence is issued to the school, not the teacher. The school must ensure all course material remains on-site and that the departing teacher does not take any copies with them. The new teacher is welcome to contact us for guidance.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 6. Can I make a copy of the books / pages?
You may print the books and pages only for use on the school’s premises. The material is protected under common copyright law.
Was this answer helpful ? Yes(0) / No(0)Viewed 40 Times - 7. How do we know if there are any updates to the SSLA?
The latest version is always available on the CS4A website.
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- 1. Why does the curriculum jump between different applications instead of focusing on one at a time?
The rationale behind this mix is that learners get used to all the applications concurrently, adapt to new environments easily, and avoid monotony. However, you are welcome to change the order in which you teach the activities.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 2. There is not enough repetition in a unit.
If we repeat skills too many times, we may not get to all the 650 skills that we are aiming to cover.
Was this answer helpful ? Yes(0) / No(0)Viewed 36 Times - 3. A lot of the grades are assessed for the same things (e.g., opening Word). Why?
We repeat these assessments to accommodate new learners. It does not disadvantage those who have already mastered the skill; on the contrary, it serves as good reinforcement.
Was this answer helpful ? Yes(0) / No(0)Viewed 36 Times - 4. In Grade 1, some activities use uppercase, some lowercase, and some are there twice. Why?
The teacher can choose to do either one, or both activities.
Was this answer helpful ? Yes(0) / No(0)Viewed 38 Times - 5. It works, so why change?
Technology and educational requirements change constantly. The CS4A team continuously updates the curriculum to ensure it remains current.
Was this answer helpful ? Yes(0) / No(0)Viewed 6 Times - 6. What software applications are covered in the curriculum?
The curriculum incorporates a variety of digital tools tailored for Grades R through 7, including Microsoft Word, Excel, PowerPoint, Paint 3D, Scratch, mBlock, and Inkscape.
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- 1. The activities are too difficult (or too easy) for my class.
If this happens frequently, consider teaching them from a different grade level (e.g., have Grade 3 learners do Grade 2 work if it's too hard, or vice versa if it's too easy).
Was this answer helpful ? Yes(0) / No(0)Viewed 40 Times - 2. We can’t do all the activities per term. The program is too full.
You are free to make your own selection. Just keep in mind that the curriculum is structured progressively, so learners may need extra help later if you skip certain foundational activities.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 3. The activities are too short.
If most of the class finishes early, try to fit two activities into one lesson.
Was this answer helpful ? Yes(0) / No(0)Viewed 4 Times - 4. We only have Grade 4 to 7 for computer literacy on the timetable.
You select exactly which grades you want to license, and only the relevant files will be available for you to download.
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- 1. Can I print the Activity Books / Activities?
Yes. You may print the entire book for the teacher, as well as loose sheets for older learners.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 2. Can I run the curriculum on my phone or on Linux?
No, our curriculum is not designed to run on a phone or on Linux systems.
Was this answer helpful ? Yes(0) / No(0)Viewed 42 Times - 3. Can we buy robots from CS4A?
No, CS4A only provides a curriculum, not hardware.
Was this answer helpful ? Yes(0) / No(0)Viewed 36 Times - 4. How do I know if my license is current?
Your online credentials give you access to download all the activity files. You will also receive a PDF certificate that you can print and display in the classroom.
Was this answer helpful ? Yes(0) / No(0)Viewed 30 Times - 5. Can I get printed books?
2026 is the last version for which we provide printed Teachers Guides. You may order that version for a limited time by emailing greta@cs4a.co.za.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 6. I really like your programme! Can I recommend it to another school?
Yes, please! Alternatively, you can provide us with their contact details so we can speak to them directly.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 7. My question is not here. Can I phone you?
Yes! You have unlimited free support via email, WhatsApp, or phone. Our contact details are on our website www.cs4a.co.za.
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- 1. Do I need to create an account to purchase a license?
Yes, an account is required during checkout. This ensures your school's licensing credentials are saved securely and gives you a dedicated portal to download the curriculum files throughout the year.
Was this answer helpful ? Yes(0) / No(0)Viewed 38 Times - 2. Where do I log in to access my purchased curriculum files?
You can log in at any time using the "Log In" page on our website. Once logged in, your active downloads will be available immediately.
Was this answer helpful ? Yes(0) / No(0)Viewed 30 Times - 3. How do I reset my password if I lose my online credentials?
You can easily reset your password by clicking the "Lost your password?" link on the login portal. A secure reset link will be sent to the email address associated with your school's account.
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- 1. What payment methods do you accept?
We accept a variety of secure local payment methods, including credit and debit cards, instant EFT, and other standard options via our payment gateways.
Was this answer helpful ? Yes(0) / No(0)Viewed 30 Times - 2. Will I receive an invoice for the school's administrative records?
Yes. Upon completing your order, a tax invoice will automatically be sent to the billing email address provided during checkout. You can also download past invoices directly from your account dashboard.
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- 1. How long does it take to get access to the files after I pay?
If you pay via instant EFT or credit card, your account is upgraded immediately, and you can download the files right away. If you pay via a standard bank transfer, access is granted as soon as the funds reflect in our account.
Was this answer helpful ? Yes(0) / No(0)Viewed 38 Times
- 1. What is your refund policy for digital downloads?
Because our curriculum consists of downloadable digital files, we generally cannot offer refunds once the files have been accessed. Please review our full Refund and Returns Policy before purchasing.
Was this answer helpful ? Yes(0) / No(0)Viewed 34 Times - 2. Where can I read the full Software Service Level Agreement (SSLA) and Terms of Service?
Links to our full Terms of Service, Privacy Policy, and SSLA are available at the footer of our website and are also provided for your review during the checkout process.
Was this answer helpful ? Yes(0) / No(0)Viewed 38 Times